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Winter health

A little help through the winter period - get information and advice to help you stay healthy and warm during the colder season.

Staying healthy


A useful summary about what you need to know about Coronavirus and staying safe is available on Hertfordshire County Council’s website. You can also check for council service updates there.

Tell us if someone you know needs help during self-isolation, including shopping.

You can also check for the latest information at:

Stay Safe and play your part

Help reduce the spread of Coronavirus by following these tips:

  • Keep washing your hands as often as possible, for 20 seconds with warm water and soap and follow other simple actions to reduce the risk of getting the virus.
  • Keep your distance from others, particularly in indoor spaces, and follow social distancing guidance.
  • Wear a face covering in the places you are required to and when it is difficult to stay socially distanced.
  • Self-isolate and book a test immediately if you get symptoms of the virus which include a high temperature, a new continuous cough and/or a loss or change to your sense of smell or taste.
  • Use the NHS 111 online Coronavirus service if you’re worried about your symptoms and you’re not sure what to do.

Winter health in Hertfordshire

Get information and advice on how you can stay healthy this winter, including getting a flu jab and stocking up on medicine.

HPFT Single Point of Access (SPA)

The Single Point of Access receives and screens all HPFT mental health services referrals in Hertfordshire and is open from 8am - 7.30pm.

Call: 0300 777 0707


Hertfordshire Mind Network

Hertfordshire Mind Network is an independent charitable provider of mental health services, offering support across the county to anyone over 18 who is facing a mental health problem or caring for those who are.

Find your nearest Wellbeing Centre.


Older people

Age UK Hertfordshire - InTouch

InTouch is a countywide in depth telephone support service. It aims to help older people aged 50 and over to live independently in their own home for longer with increased health and wellbeing.

This is a free service where people can call or referrals can be made by statutory providers such as Adult Care Services, Hertfordshire County Council and GP Practices. Other voluntary organisations can also refer. Non-medical support is offered at times when considered most challenging, life changing and most needed. They can help by:

  • listening to your concerns
  • providing support
  • empowering you to make the right choices
  • signposting you to other suitable organisations.

Get in touch on 01992 629358 or 01992 634964

Lines are open Monday - Friday from 9am - 4pm.


Age UK Call in Time

They offer free friendship calls to the over 60's. Call in Time is a free telephone befriending service for matching volunteers with older people.

Call: 0800 434 6105


Day Centres and Luncheon Clubs  


Age UK National Advice Line

Age UK Advice is a free, confidential national phone service for older people, their families, friends, carers and professionals. A team of expert advisors can give you up-to-date, reliable information to help if you:

  • want to know about benefits and how to claim them
  • are worried that you can't afford to retire
  • anxious about a planned hospital stay and how to cope when you leave
  • need advice on choosing the right care home.

Call: 0800 169 2081 or 0800 055 6112

Free, independent advice is available 365 days a year from 8am - 7pm


Drugs and alcohol


There is a range of support and advice services available to anyone who:

  • needs help with a drug or alcohol problem
  • is in the process of recovering
  • is directly affected by someone else's drug or alcohol issue.



Home care and carers 


You can find out how to get the care and support you need including:


Find out about the help and support you can get to make life as a carer a little easier.

Carers in Herts

Carers in Herts - ensuring carers are cared for.

Carers in Herts logo

Residential care

Herts Care Search can help you if you're looking for a residential place in Hertfordshire that currently have vacancies for yourself or a relative.



The Samaritans are a national charity providing confidential support for people in Herts who are in distress 24 hours a day.

Call the freephone line on 116 123 or 01923 233 333 (local charges apply)


Big White Wall

You can join the Big White Wall anonymous online community to share your troubles anytime of the year.

Hertfordshire NightLight

Hertfordshire NightLight is an out of hours service for people in Hertfordshire who are feeling distressed or experiencing a crisis.

They'll be open throughout the Christmas period.

Call: 01923 256 391

The helpline is available from 6pm - 12am and the centre is open until 2am Friday to Monday.



JOCA - Just One Click Away

You can receive local support, guidance and a friendly ear, especially for men, 24 hours a day - 7 days a week.

For more information email:



Hertfordshire County Council – The County of Opportunity


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