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If you're struggling this winter, there's lots of support available.


  • Love Food Hate Waste is another website giving advice on how to cut down on your food waste
  • - Find anything from local businesses which is nearing its sell-by date, spare home-grown vegetables, breads from your local baker or even groceries from your neighbours
  • Too Good To Go app - buy surplus unused food from restaurants, cafes and supermarkets, 
  • Kitche - free app that sends reminders and recipe ideas based on what you’ve already got, so you’ll never be stuck for meal ideas


Housing Association Tenant?


If you use oil for heating you may benefit from CDA Herts Oil buying group

Other utilities

  • Anglian Water  offers tariffs for low-income households that can offer up to 50% discount on water and sewage usage

Finance and debt

  • Citizens Advice  - For free and impartial advice on all aspects to support you through difficulty
  • Money Saving Expert - advice on cutting your bills
  • Visit to see how benefits work  -  includes eligibility, appeals, tax credits and universal credits
  • Hertfordshire Money Advice service - Find reliable information and advice from Adult Care Services, our Money Advice Unit and other trusted sources on a range of subjects

Are you claiming all the allowances due to you?

Credit Unions in Hertfordshire



  • Nightstop Nightstop Hertfordshire offers free emergency accommodation for people aged 16-25 across Hertfordshire in the homes of trained and vetted volunteer hosts, keeping young people out of traditional homeless shelters.
  • Streetlink exists to help end rough sleeping by enabling members of the public to connect people sleeping rough with the local services that can support them.  
  • Helping Herts Homeless

Warm spaces

All Libraries in Hertfordshire are welcoming warm spaces available for anyone to come and use

Local supermarket cafes are a great place to warm up with a warm drink.

Support for families

  • Home Start Hertfordshire provides families struggling with post-natal depression, isolation, physical health problems, bereavement and many other issues the support of a volunteer family mentor 
  • School Uniform grants – you will need to speak to your childs schools to see if they can provide assistance.
  • Hertfordshire Family Centres - The family centre service can help before your baby's born, right through to when they want to play and get messy. 
  • Childcare and free early education - Find out how much free childcare you can get, how to claim it and where you can use it. 
  • Childcare Choices website to find out how you can save money on your childcare. Whether you have toddlers or teens, you could get support.
  • Government support with childcare - Help for Households.
  • Hertfordshire Baby bank - collects donations of toys, clothes, accessories and other items for babies, children and parents alike and rehomes them with families in Hertfordshire experiencing hardship.

Support for older people

Technology to help you live independently at home  

Meals on wheels - delivers meals on wheels and caring support to disabled, elderly, or vulnerable adults throughout Hertfordshire.

Older person waiting for surgery? - information to help you stay healthy while waiting to attend hospital.

Pension credit

Around a third of eligible pensioners don’t claim Pension Credit, often because they don't know they can or that they need to.

  • Pension Credit tops up weekly income to a minimum level of £182.60 a week for single pensioners or £278.70 for couples. It is a tax-free payment for those who have reached State Pension age and live in Great Britain.
  • Pension Credit calculator - Find out if you’re eligible and how much you could get  or call 0800 99 1234.

Support with mental health

Worrying about your finances can have an impact on your mental health, there is lots of support available to help you.

Speak to someone you trust

You may find it helpful to talk to your partner, a relative or a friend about your problems. If this is not possible, talk to someone else you can trust, like a faith leader or a tutor, or try a helpline.

Speak to your GP

To find a GP visit NHS website.

Talk to the Hertfordshire Wellbeing Service - offers free and confidential talking therapy and practical support for Hertfordshire residents experiencing a wide range of mental health problems such as: worry, low mood, insomnia and stress.

Get support from an organisation


During times of stress, addictive habits can start or worsen.  Dependency on drugs or alcohol can take hold as a way of coping with the situations you may be facing.  Gambling can feel like a way forward to help get you out of debt quickly but can quickly spiral.

Help is at hand.

Other help available

Support with NHS treatments

If you have a low income, the NHS Low Income Scheme could help you pay for:

  • NHS prescription charges
  • NHS dental treatment charges
  • the cost of sight tests, glasses and contact lenses
  • the cost of travelling to receive NHS treatment
  • NHS wigs and fabric supports (check with your hospital for their arrangements for supplying NHS wigs)

Help with Household Essentials

  • Freecycle is a website where people can donate and receive free household items
  • Similarly, Freegle is also an online community where free household items are on offer

Help for Businesses

  • Business Debt Line - call 0800 197 6026.  This is a sister company of the National Debtline, providing free debt advice for small business owners.

Help to combat Domestic Abuse

Unfortunately, we know that cases of domestic abuse increase in circumstances where there are worries around finances, debt, losing a job etc.  If this is happening to you or a loved one, there is advice and support for you.

Here for you this winter

Hertfordshire County Council has an advice and support webpage helping residents navigate the rising cost of living and staying safe and healthy as temperatures drop. 

Hertfordshire County Council – The County of Opportunity


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